Consulting – Architecture and Roadmap Creation
Acquisition of six Behavioral Health, EAP Provider companies. To merge under one Brand and be repositioned as Digital Mental Health Provider.
Inconsistent customer experience because of different Technology stacks in each company, heavy redundancy and
Poor documentation, inconsistent KPIs across organizations,
Data Quality Issues, basic reporting and Analytics.
Lack of Automation, need cost elimination, reduction strategies
Created a 16-week plan with two streams: Business and Technology Streams
Conducted Sessions with Executive Management and Senior Leadership of each organization. Defined and
consolidated Objectives, created OKR matrix
Reviewed Systems and select Processes across 6 organizations and documented the same.
Defined 3-year roadmap with key technology initiatives with high level investments to become a single Digital
Mental Health Company